Your Privacy
Matters.

Amberfield is an online jewelry brand offering a collection of rings, necklaces, earrings, gemstone-inspired designs, and fashion accessories.

This Privacy Policy applies to personal information handled in connection with our website, online storefront, customer communications, and related shopping services.

Our official website is: https://amberfield.store

For questions concerning privacy or personal information, please contact: support@amberfield.store

Depending on the processing activity, the business operating Amberfield may act as the controller or business responsible for customer information, while technology and commerce providers may process certain information in their respective capacities.

The personal information we collect depends on how you interact with our website, whether you make a purchase, create an account, subscribe to communications, or request assistance.

Personal information generally means information that identifies or can reasonably be associated with an individual.

Please avoid submitting unnecessary sensitive personal information through general customer service messages.

We only need information reasonably connected to your order, inquiry, or requested service.

Personal information may reach us through several different sources.

The information we receive from third parties depends on the relevant service, applicable permissions, and privacy rules.

We process personal information for purposes reasonably connected to running our store, fulfilling customer requests, maintaining security, and meeting applicable legal obligations.

Legal bases for processing

Where laws such as the General Data Protection Regulation apply, we rely on an appropriate legal basis for each processing activity.

Depending on the circumstances, these may include:

• Contractual necessity: Processing information needed to complete purchases and provide requested services.
• Legal obligations: Maintaining records or meeting tax, consumer protection, and other legal requirements.
• Legitimate interests: Operating and securing the store, preventing fraud, and improving services, where these interests are not overridden by individual rights.
• Consent: Activities that require your agreement, such as certain marketing communications or nonessential tracking technologies.

The applicable legal basis may vary according to the specific activity and your jurisdiction.

Amberfield operates its online storefront using Shopify, an e-commerce technology platform.

Shopify provides infrastructure and related services that support the operation of online stores, checkout functionality, order management, and other commerce activities.

Information you provide while using our store may be processed through Shopify systems and associated technologies as necessary for the relevant services.

Shopify may process certain personal information according to its own applicable privacy documentation, contractual arrangements, and legal responsibilities.

You can learn more about Shopify's privacy practices through its official website: Shopify Privacy Policy .

We may disclose personal information to third parties when reasonably necessary to provide our services, operate our store, meet legal obligations, or carry out the purposes described in this policy.

Service providers

Depending on our operations, personal information may be shared with providers supporting:

• E-commerce hosting and technology infrastructure.
• Payment processing and transaction verification.
• Order fulfillment, delivery, and shipping logistics.
• Customer support and business communications.
• Website analytics, performance measurement, and related services.
• Marketing tools and advertising services, where used and legally permitted.
• Fraud prevention and website security.

Legal and regulatory disclosures

We may disclose information where required to comply with applicable law, legal process, valid governmental requests, or regulatory obligations.

Business transactions

Information may be transferred in connection with a merger, acquisition, restructuring, or other legitimate business transaction, subject to applicable legal requirements.

Advertising-related disclosures

If advertising or analytics services are enabled, certain identifiers or usage information may be shared with relevant partners according to the configuration of those services.

Depending on applicable privacy law, some of these practices may be treated as targeted advertising, sharing, or a sale of personal information, even when no money is exchanged for the information.

Any legally required choices, notices, and opt-out mechanisms should be made available to eligible customers.

Like many online stores, our website may use cookies, pixels, local storage, and similar technologies to support website functionality and understand visitor interactions.

Cookies are small data files that may be stored on your device when you browse a website.

Types of cookies

Your cookie choices

Depending on your region and the technologies active on the store, cookie choices may be presented through an on-site privacy or consent interface.

You may also be able to manage cookies through your browser settings. Disabling essential technologies may affect certain website functions.

Where consent is required for nonessential cookies, those technologies should be managed according to the applicable consent requirements.

Specific cookies, their providers, and their retention periods may change as store applications and services are updated.

Amberfield may communicate with customers regarding orders, delivery updates, customer support, and other relevant service matters.

Transactional communications, such as order confirmations and shipping notices, are generally necessary for the services requested.

Promotional communications, where offered, may include information about jewelry collections, new arrivals, seasonal offers, and special promotions.

Unsubscribing

If you receive marketing emails, you can generally unsubscribe using the link provided in the message, or contact our support team for assistance.

Opting out of promotional communication will not necessarily prevent us from sending essential notices about purchases, account security, or customer service matters.

Marketing preferences

Where available, we will respect valid communication preferences and consent withdrawals in accordance with applicable law.

Our website may serve customers in different countries and regions. Personal information may therefore be processed or stored in jurisdictions outside your country of residence.

This can occur when information is handled through Shopify, cloud infrastructure, payment providers, logistics services, or other relevant providers.

Data protection laws differ by jurisdiction. Where applicable law requires protections for international transfers, appropriate transfer mechanisms and safeguards must be used.

These may include contractual protections, recognized transfer arrangements, or other lawful mechanisms, depending on the processing activity and destination.

Please contact us if you have questions about international processing relevant to your information.

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, subject to applicable legal obligations and retention requirements.

Retention periods may depend on several factors:

• Whether information is required to fulfill or support an active order.
• Whether records must be retained for accounting, taxation, or legal compliance.
• Whether there is an ongoing customer support issue or dispute.
• Whether information is required for security or fraud prevention.
• Whether the customer has requested deletion and an applicable exception applies.

We aim to delete, anonymize, or appropriately restrict personal information when it is no longer needed, subject to lawful retention requirements.

Certain information may remain in secure backups for a limited period consistent with applicable operational and legal requirements.

Protecting customer information is an important part of operating an online store.

We aim to use reasonable administrative, technical, and organizational safeguards appropriate to the personal information we handle and the nature of our services.

Security measures may include access controls, secure service configurations, appropriate service provider arrangements, and measures intended to reduce unauthorized access or misuse.

Depending on your location and applicable privacy laws, you may have rights concerning personal information we process.

These rights are subject to legal conditions, exceptions, and verification requirements.

How to make a privacy request

To exercise a privacy right, please contact support@amberfield.store .

Include a clear description of your request and sufficient information for us to identify the relevant customer records.

We may need to verify your identity before disclosing or changing personal information.

Please do not send passwords, full payment card numbers, or unnecessary sensitive documents through ordinary email.

Response times

We will review and respond to valid requests within the time limits required by applicable law.

Where legally permitted, additional time may be needed for complex requests, in which case relevant notice will be provided.

Appeals and complaints

Depending on your jurisdiction, you may have the right to appeal certain privacy request decisions or submit a complaint to a relevant data protection authority.

United States Privacy Rights

Residents of certain U.S. states may have additional rights under applicable state privacy laws.

Depending on the law and whether it applies to our business, these rights may include access, correction, deletion, data portability, and opting out of certain targeted advertising or sharing activities.

If applicable law gives you the right to opt out of a sale or sharing of personal information, we will provide or honor the legally required opt-out method.

We do not discriminate unlawfully against individuals for exercising applicable privacy rights.

European Economic Area & United Kingdom

If you are located in the European Economic Area or United Kingdom, applicable data protection law may give you rights relating to access, correction, erasure, restriction, portability, and objection.

Where processing is based on consent, you may withdraw that consent for future processing, subject to the relevant legal requirements.

You may also have the right to lodge a complaint with an appropriate supervisory authority.

Other Regions

Other jurisdictions may provide additional rights or require specific privacy notices and processing procedures.

We will handle qualifying requests according to the laws applicable to the relevant processing activity.

The Amberfield website is intended for general consumers and is not directed toward children under the age of 13.

We do not knowingly solicit personal information directly from children under 13 through services directed to that age group.

If you believe a child has provided personal information in circumstances that require parental consent or other legal safeguards, please contact us promptly.

We will review the matter and take appropriate action under applicable law.

Our website may contain links to websites or digital services operated by third parties.

These may include payment providers, shipping services, social platforms, or other websites relevant to the shopping experience.

When you leave our website or interact directly with a third-party service, that provider's own privacy policy and terms may apply.

We encourage you to review the privacy documentation of services you choose to use.

We may update this Privacy Policy from time to time to reflect changes in our services, business operations, privacy practices, technology providers, or applicable legal requirements.

When this policy is revised, the updated version may be published on this page with a revised effective or update date.

If applicable law requires additional notice or consent for material changes, we will take appropriate steps.

We encourage customers to review this page periodically to remain informed about our practices.

We welcome questions and requests about personal information handled in connection with the Amberfield store.

If you would like to exercise a privacy right, request information, or report a privacy concern, please contact us using the details below.

We may request additional information where necessary to verify your identity and process your request lawfully.

We aim to respond to ordinary customer inquiries within 1–2 business days. Formal privacy rights requests are handled according to applicable legal response periods.